Privacy Policy

What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes.
  • Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To quickly process your transactions.
  • To administer a contest, promotion, survey or other site feature.
  • If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use “cookies”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Mozilla Firefox, Google Chrome or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders over the telephone by contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Lyvlee Ltd. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying your preferences in the “My Account” section. Please note that due to email production schedules you may receive any emails already in production.

To delete all of your online account information from our database, sign into the “My Account” section of our site and remove your shipping addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.

Third party links

In an attempt to provide increased value to our visitors, Lyvlee Ltd may link to sites operated by third parties. However, even if the third party is affiliated with Lyvlee Ltd, Lyvlee Ltd has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Lyvlee Ltd. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Lyvlee Ltd seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well(including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on February 5th, 2014.

Questions and feedback

We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our privacy policy.

Read our reviews, use with confidence

Wish I Knew About This Fantastic Stuff Sooner
I originally bought it to clean my elderly cats chin that appears to have scabs on it. After using daily twice a day, the scabs have almost gone. I also use this to clean my cats and dogs ears and wipe under their eyes and for any itchy spots and it's brilliant. I can't praise it highly enough. Only wish I had found it sooner.
Diane, Denbighshire
A must have in my opinion
I've used leucillin for many minor skin issues on our slightly prone to skin issues/allergies dog and wouldn't be without it. It's not a fix all but feel it's like a safe savlon/germoline equivalent for dogs. She feels zero discomfort at application and also easily discouraged from licking it. Useful for cleaning any sort of wound or as a first safe treatment of any skin irritation. Often it's all that's needed.
Kate, Edinburgh
Leucillin is a fabulous product which no yard or indeed home should be without
I have tried all sorts of lotions and potions over the years for cuts, sores etc all I can say I wish I had known of this wonderful product sooner. I now make sure that we always have a bottle to hand.
Jai Bratton International Dressage Rider
Great antiseptic
I always have this with me on our dog walks. Great for if we have a cut or a thorn injury. At least I know I've done the best I can to keep the wound clean till I can get to my vet. Never leave home without it.
Mel, Wirral
I find it so useful that I even carry a small bottle in my handbag
What I have found magic about Leucillin is that whenever you are not quite sure what to do or put on, I just give a squirt of Leucillin – if it’s a weepy eye, a smelly foot, a cut, a graze, a bite or some odd skin problem, they all have the same application.
Lucinda Green MBE
We now use it as our 'go-to' solution
We have been using Leucillin for several months now and have been delighted with the results we have had. We now use it as our 'go-to' solution for any cuts, nicks and scrapes and have found it very useful in reducing harmful pathogens and swelling of these sorts of areas. The fact that it is totally safe to use around the eyes, mouth and other sensitive areas is also a big plus and helps set this product further apart from the previous sprays that we would use around the yard.
Jim Boyle BVSc. MRCVS Racehorse Trainer
I found Leucillin extremely easy to use
My horse recently contracted ringworm with about ten different lesions appearing on his head and neck which seemed to be spreading at an alarming rate. I started to apply Leucillin twice a day to the affected areas and within a week all symptoms of ringworm had cleared up and disappeared. I found Leucillin extremely easy to use by simply spraying the affected areas and rubbing in using gloves. Subsequently I have used Leucillin on cuts and minor wounds on the horses and found it an extremely effective way to clean, keep clean and promote quick and easy recovery. A must have product to be kept in every stable and yard at all times.
Charlie Bradstock (Mrs), Highclere Racing
Its a must for every first aid kit that's for sure!!
Having been involved with horses all my life and managed an Equestrian Retailing outlet for the past 25 years I have come across many products and can honestly say that I have never had anything quite like Leucillin before, It it totally amazing and so universal, it heals everything!!!!!, My ex racehorse had a nasty rope burn and within 24 hours the wound looked totally different, my niece's dog had a sore eye but with a few applications was just fine again.
Jenny Deans - J.F.T.U LTD, Jersey
I was very pleased and will definitely be using Leucillin again
I used the Leucillin on a small cut behind my horses ear - it had broken the skin and was slightly swollen but nothing very severe. I have to say the following day the cut had scabbed over really well and the small swelling had gone down.
Jackie Hooper
My friends with horses RAVE about it
I've been using it on me and my dog. Did a fab job on a spot (better than any spot cream) and have just nipped a small case of shingles in the bud with it too. Use it on the dog after a tick removal. Thank you Leucillin!
Sarah Dowding
I know its 100% safe
I use it for my beardies when they get nasty bites or scratches from each other. I'm a bit weary of using human antiseptics or anything with iodine in as they can't eat anything from the sea which is where iodine comes from and have found that Leucillin has no bad reaction and helps them recover a lot quicker without having to worry that the other one might lick/bite and ingest something harmful. I also use it to clean their food bowl so know its 100% safe for them.
Stacey Walker
The site recovered cleanly with no problem and the hair grew back quickly
Have used Leucillin on both my horse and my cat with very pleasing results. My horse had some very bad fly bites which caused a reaction. Leucillin seemed to calm the itch and helped the rubbed areas to recover quickly. My cat was in a fight and received a minor bite, which I regularly bathed with Leucillin (he allowed me to, unusually). The site recovered cleanly with no problem and the hair grew back quickly.
Lyn Shew
I sprayed his legs twice a day and it kept the mud fever away!
I have used leucillin on my horse for mud fever, He gets it every year on his back white legs. It clears in the summer but every winter it comes back. This last winter I sprayed his legs twice a day and it kept the mud fever away!
Abbi Rollins
The results are amazing!
My bulldog suffers from a skin condition, we don’t quite know what it is, we have tried many creams, sprays and shampoos. Nothing seemed to fully clear it up. We then found Leucillin, we have been using it now for 3-4 weeks and the result is amazing, the patches on his skin have dried up and the fur is starting to grow back.
Emma Linley
Leucillin
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